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Michael Oliphant's BIO for last 17 years.


 Experience Relevant for His Clientele & Insurance Carriers

oa.gif Served or currently serving on Task Force Development Teams:
  • Altius Peak Advantage Individual policy development and sales testing
    Agent Advisory Council
  • Assurant Health / North Star Marketing Utah e-marketing development project manager
    Agent Advisory Council
  • Fringe Benefits e-marketing council
  • SelectHealth IT strategy and agent software development
  • Humana-one e-marketing and project development for Utah.
    Quebec Canada advisory council 2007
    Maui advisory council 2008
    Agent Advisory General Council
    Humana group product design and marketability
  • Regence BlueCross BlueShield IT strategy and agent software development
    Agent Advisory Council
  • TDA individual & family dental plan e-market developer
  • UAHU project developer for health care reform model
  • IT consultant with GOED (Governor's Office of Economic Development) in development of working environment for private sector producers with government website.
    Development and implementation of http://ex.ahealthinsurancequote.com/index.htm as the model for "Side by Side Pricing and Benefit Model".
  • VantagePoint Dental Plans IT strategy and e-market development

 

oa.gif Mike is most proud of his work with UAHU.  Sat on Utah Association of Health Underwriters Board as WebMaster and technical advisor for health care mechanisms and programs. Served from 2007 through 2010.  Created UAHU.org website and functions.  Head IT developer and creator of Utah Max online program which lowers Utah uninsured by pulling state based services together with private sector insurances.  Mike donated this program to UAHU and was lead project manager for further development in hopes that Utah task force (Governor Huntsman committee development that reports to GOED recommendations) would adopt this strategy for healthcare reform. See project outline presented to Governor Huntsman's appointed Utah Insurance task force. Hear audio presentation (Item 2) of Ernie Sweat and Mike Oliphant's testimony and presentation of health care reform model to resolve issues through tech implementation. Minutes of meeting.
oa.gif Web Developer and SEO Project Manager for (no particular order):
oa.gif Honorary Chairman for Utah on the National Republican Congressional Committee (I learned that everyone gets that designation by signing up, So I wanted to do more for health care reform and joined UAHU (Utah Association of Health Underwriters) and NAHU (National Association of Health Underwriters). 
oa.gif Rated & Recognized as number 1 top producer for HumanaOne and Altius health plans Iplan health insurance products for Utah 2007/2008.  Rated number 2 top producer for Regence BlueCross BlueShield Iplan products for Utah 2007/2008.

Rated & Recognized as number 1 for group rate conflict resolution on health insurance products for Utah based employers 2007/2008 by Humana and Regence BlueCross Blue Shield of Utah.

 oa.gif Responsible for web development and marketing programs via internet services.  Solely responsible for campaign managements and creation of advertising platforms for.
Altavista Lycos
A9 MSN
AOL Teoma
Clusty  
Gigablast Yahoo
Google

Listings have maintained consecutive rankings and have passed consecutive quality reports and performed with GOOGLE webmaster testing programs. Most of Mike's clientele come from internet advertising and the maintainance of site BenefitsManager.net and Texas-Health-Insurance-Online.com

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Texas Association of Community Schools. Designed and managed self funded health insurance program for various school districts enrolled under the ownership of Association Insurance Management, Inc. Oversaw American Medical Security performance as TPA with several accounts. The self funded program managed nearly 29 million in annualized premiums for three years.

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 Texas Association of Home Health Care. Designed and managed self funded, fully insured, and individual health insurance program for various home health agencies located in Texas. Oversaw American Medical Security performance as TPA with most accounts. The self funded program managed nearly 8 million in annualized premiums for three years.

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Agent Board advisor to American Medical Security health insurance company. Member of personal advisory counsel for Wally Hilliard, president of American Medical Security until company was sold to United Wisconsin. Leaders Club member with AMS for 5 years running. Ranked #7 in the United States as largest producer 1995. Awarded #1 for most customer satisfaction three years running out of 13,387 agencies in fifty states with local and national health underwriters.

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 Leaders Club Agent for seven years running with Dallas General Agency. Counselor of customer quality assurance with Marty Dale, president which maintained a 34% loss ratio for book of business with annualized premium of 34 million. Mostly self funded plans of 12/12 – 12/15 – 15/12 designs. 12% of that annualized premium was individual policy sales.

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  Designer of guaranteed issued life insurance list bill with Lafayette life insurance. Member of advisory counsel. Designed from scratch actuarial guarantees for Lafayette’s list bill life insurance. Oversaw committee and plan development. Oversaw customer service satisfaction. Awarded the All The Presidents Men, General’s Honor Guard, General’s Brigade and Century 100 leaders club.

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 Humana Leaders Club Agent for seven years running. Member of San Antonio’s Humana advisory counsel for five years.  Advisory agent of Diana Tortelli, vice president of Employer’s Health (whom merged with Humana mid 1990s). Member of Ken Fasola’s preferred agent plan development committee for small group sales. Managed the enrollment and field underwriting of new group Humana clientele as independent agent for San Antonio Regional office under the direction of Linda Hummel, regional director. Personally responsible for leading small group sells 4 years running in group annualized premium sales. Personally responsible for highest percentile of small group renewal for group customer satisfaction for 7 years running. Maintained a 64% loss ratio of that book of business year to date.

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 Extensive training in life underwriting practices and enrollment procedures with Sumrall & Associates.  Designer and architect of several projects with president Orb Sumrall. Sumrall & Associates was unique in the fact that they connected clientele directly with life insurance carriers to enroll. Saved millions in premium for life insurance customers.

 oa.gif  Member of advisory counsel for Altius health plans. Served on several committees dealing with product development and organization. Designed the “Iplan list bill” and approval process to be used at future date throughout Utah when regulatory climate permits. Managed the enrollment and field underwriting of new group Altius clientele as independent contractor under the direction of Bonnie Hansen, group sales president. Managed the enrollment and field underwriting of individual sales for Altius clientele as independent contractor under the direction of Bonnie Hansen and Suzan Snow. Lead individual sales for two years running. Lead customer satisfaction year to date. Complaint ratio less than 2% of block of business with individual policy holders. This was a record setting performance considering the infant stage & untested policy performance of the new individual / family insurance plans. Was invited and maintained an office at the Altius marketing department during years of 2000-2002. Responsible for several procedure protocols. Developed the “agent lead” campaign. Was responsible in part for development of marketing concepts and ideas of the individual plans for market exposure. Responsible for 1.5 million in annualized premium sales during that tenor of individual policy sales.

 

 Experience

 

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Long Term Affordability of Small Employer Group Health Plans of all types.

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Long Term Affordability of Individual / Family Health Insurance Plans.

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Customer service and satisfaction.

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E-Based Marketing / Google Certified Webmaster

 

 Strengths

 

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Listening and understanding your situation or need.

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Patient.

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Retention of clientele due to mutual satisfaction

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Advising multiple options of solutions which are presented nonbiased.

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Technically sound in plan design.

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Great customer servicing staff personally trained by Mr. Oliphant.

 

 

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